What to do if kitchen knife making factory,Kitchen Knife Set Manufacturers,Knife Set Manufacturers make smaller size of my knife?

What to do if kitchen knife making factory,Kitchen Knife Set Manufacturers,Knife Set Manufacturers make smaller size of my knife?There are one of my customer in Poland,he have two kitchen knife set manufacturers,one is us,other one is an other factory in our City too.

One day,he have an order,5HQ kitchen knife set with gift box packing.He send the inquiry to me and his other kitchen knife factory at the same time.Guess what,I lose this order,the reason is the other kitchen knife making factory,manufacturers is 0.015 cheaper than me.But do you know what happen in the end?This knife thickness that the customer require 1.8mm for chef knife,but this kitchen knife making factory,Kitchen Knife Set Manufacturers,Knife Set Manufacturers produce base on 1.6mm.The ceramic peeler weight should be 46g,but this kitchen knife factory changed the mould and make the peeler with 37g.So in the final,the customer is trying to get the deposit back,but the kitchen knife making factory,Kitchen Knife Set Manufacturers,Knife Set Manufacturers did not agree with him,my customer have no choice and give up all deposit and paid find to his customer because of the delay.Now my customer already come back to us and ask us to produce this kitchen knife for him again,he said we are the only factory that he can trust and we are the only kitchen knife making factory,Kitchen Knife Set Manufacturers,Knife Set Manufacturers who is never cheat on him.

Below is our factory’s good sale kitchen knife set:

7pcs knife set with acrylic Set include:

1pc 8“chef kitchen knife/1.5MM

1pc8″bread kitchen knife/1.5MM

1pc8” slicer kitchen knife/1.5MM

1pc5″utility kitchen knife/1.5MM

1pc3.5″ paring kitchen knife/1.2MM

1pc7.5″sharpening/7.0MM

1pc ceramic peeler

1pc AS stand