How our kitchen knife factory help his customer’s brand become famous brand?

As a 13years experience international sales for kitchen knife factory,I have got many many orders from difference customers and grow up with our customers.A lot of them are not only my customers,but also my friend and family.

Why my kitchen knife factory and I can help our customer grow up,and help them build up their famous brand?

Because our factory and I regards our customers are our friend,family and long term long cooperation business partner.Below is a case:

This is a customer who want to sale the child knife on Amazon,but she did not have a lot of money,and she is very business with her family,because she have 5 children.Then serendipity stepped in,she got my contact number in website,she go through our website and contact with me,she said our factory’s kitchen knife set is very interesting,she want to purchase a knife set for children.Since our kitchen knife set is stainless steel knife set,that will hurt children,means our present kitchen knife set is not suitable for her store.

Few days later,she contact with me again,ask me if I have any idea that can supply her some small quantity kitchen knife set,and make sure those kitchen knife set will not hurt children.I told her let us think about it.

The second day,I gave her 3 suggestions:

1. Make our kitchen knife set by wood raw material or by wood material or by bamboo material.
2. Make a new mould and make the kitchen knife in plastic raw material.
3. Keep stainless steel material and not make the sharpness or less sharp.

She take my second suggestion,but the problem is she did not have enough budget to make a new mould and her order quantity is 1000sets only,and she wants 6 colors to test the market.I did not agree with her,because it will be a big lose if we take this order,we have to spent more than USD5000 for new mould,and there are too many colors.

4days later,she contact with me again,she said she would rather to share USD1000 mould charge with us,if the business is successful,

She will build long term cooperation business with us.To be honest,I like this customer,she is polite and she seems very honest to me.

So I decide to help her.

We spend USD4000 to make the new plastic knife base on our present knife,and spend more than 1 months focus on the design of the knife set,we make it become 3 size,6 colors.After make 3D sample by 6 times,finally,the customer confirm the final product with us.

After 2 months,the mass production kitchen knife set is come out,we send it to our customer by LCL,for this order,totally I lose more than USD7000.

2 months later,my customer contact with me again,she said people love this product a lot,and she decide to purchase 5000sets.

After send the reorder to her.she place new orders 10000sets to us again after 1 month.

For now,she have already order more than 200000sets monthly.And she have expend her business for more than 50 items with our plastic kitchen knife.Now every US family know this brand “TOVLA”,Walmart,target and so on invite her brand sell into their supermarket.

You will be our next customer will be become famous as son as you join our kitchen knife factory,welcome to inquiry from us.