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What to do if Utility Knife manufacturer,Utility Knife wholesaler,Utility Knife bulk buy factory produce the wrong kitchen knife for my order

What to do if Utility Knife manufacturer,Utility Knife wholesaler,Utility Knife bulk buy factory produce the wrong kitchen knife for my order?

What to do if Utility Knife manufacturer,Utility Knife wholesaler,Utility Knife bulk buy factory produce the wrong kitchen knife for my order?

If your Utility knife factory is not professional,or you confirm the wrong sample?Or they did not sent you sample to confirm before they start the mass production,that will make the manufacturer produce the wrong kitchen knife.

  1. If you have confirm the correct sample,but the factory produce the wrong kitchen knife,that is the responsible of your manufacturer,you have to insist that they remake the whole shipment.At the same time,ask your customer give you longer delivery time and promise that will not happen next time again.
  2. If the factory did not send you sample to confirm before they make the mass production kitchen knife set,that is the factory’s fault,you can ask them to rework or remake the whole order kitchen knife set too.
  3. If the factory sent you the wrong sample and you did not realize that,both of you and your manufacturer have responsible,if so,you have two choice to settle the problems.A.Talk with your customer,make discount to him,if he accept your offer and your goods,you ask the factory to share half lost with you.B.Ask the factory to rework or remake the kitchen knife and you share half of the production cost with them.

Our factory take very careful with our order,we always sent sample to our customer to confirm before we start the production.Below is our hot sell kitchen knife:

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7pcs kitchen knife set

1pc 8″chef knife:2.5mm

1pc 8″bread knife:2.5mm

1pc 8″slicer knife:2.5mm

1pc 5″utility knife:2mm

1pc 3.5″paring knife:2mm

1pc knife block

knife material:

3cr13 blade+stainless steel 18/0 +2 color painting handle

knife block:S/S18/0 2-tone color painting。 block color is black/red,black/green,green/brown, each color 300sets，color as left picture,handle & blade are stainless steel only,no painting)

color box,6sets/ctn (one same color 6pcs/ctn)

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