Order processing time: All orders will be processed within 3 to 5 business days after receipt of your order confirmation email (excluding weekends and holidays).  Lub sij hawm xa tuaj: 15-50 hnub.  

Loading port: Guangzhou/Shenzhen  

International freight: Your order may be subject to import duties and taxes (including VAT) which will be imposed once the goods arrive in your destination country/region.  The company is not responsible for these costs and is your responsibility as the customer.  

Order Status Tracking: When your order has been shipped, you will receive an email notification from us, which will include a tracking number that you can use to track the status.  Please provide tracking information within 48 hours.  

If you do not receive your order within 20-30 days of receiving your shipping confirmation email, please contact us at vindy@ydzhuoxin.com or Whatsapp: 0086 15018125759 and we will investigate for you.